Add / Edit Performance Report Card

Glossary: Performance Report Card View a Video walkthrough setting up a Performance Report Card Adding or editing a performance report card will prompt you to adjust the following options: Group Name:  Enter a descriptive name for the dashboard that will be displayed across the top of the report card page. State:  Active will make the report visible while postponed will disable links to the report. Schedule:  Select an existing schedule to apply to the report card results. Filter:  Select an existing filter to apply to the report card data. Periods:  You can select which time frames you want to include on Read more

Real Time Response Report Card

  A Real Time Response Report Card is also known as a Status Report Card. The Real Time Response Report Card displays a grid of the most recent response status for each device from each location included in the report.  The status displayed in the grid indicates the number of milliseconds to receive a successful response for each task from each particular device. For more detailed information on how the Real Time Response Report Card works, visit the Status Report card page.

Add / Edit a Status Report Card

Glossary: Status Report Card You can add or edit a status report card by navigating to Dashboards under Configure in the top navigation bar. When editing a Status Report Card you will be presented with the following options:   Name:  Enter a descriptive name for the report that will be displayed at the top of the report.   Monitoring Locations:  Select the locations to include in the report.  These locations will be displayed across the column headings of the report.   Add/Remove Devices :  Select devices to display on the report.  The devices will be listed as the row headers Read more

How Filters Work

Glossary:  Filters Configuring a Filter Filtering is based on the following adjustable Conditions: Number of monitoring Agent locations reporting an Error Duration of a period during which an Error is reported Number of failed Tasks State of an Owner Device Specific type of Error, or Error code Each new response is verified through a Filter in the following sequence: Error Code Check – compares a received error code (ex. HTTP “404 NOT FOUND”) with a list of Ignored Errors that are specified in a Filter Task Number Check – verifies if the number of failed tasks is above, or equals, the number of tasks that are specified in a Filter Monitoring Agent Read more

Configuring a Filter

Glossary:  Filters Under the configure option in the top menu navigation, select Filters.  From here you can chose to edit or delete an existing filter under the Actions column or click the Add New Response Filter.  Adding or editing a response filter displays the following fields: Name:  Be sure to specify a descriptive filter name so that you can identify the filter later in a dropdown list of other filters. Description: Add additional explanations for what this filter is intended to accomplish. Ignore an Error if the following error conditions apply:  You can specify multiple filters to help eliminate false positives and Read more