Postponing Monitoring during Routine Maintenance

There are two options for managing your monitoring during routine maintenance – scheduled Postpone, and disabling alerts.

Option One: In order to keep your uptime statistics “clean” you can disable monitoring during a period of maintenance. The “Schedulers” option is used to postpone monitoring for a set period of time (ex. Jan. 23, 1 pm to Jan 24, 2 pm) as well as reoccurring periods of time (ex. starting Jan. 23, 2010 every Saturday from 9 pm to 11 pm). Monitoring can be postponed for specific days of the week as well as specific hours and minutes during a day. To setup a Schedule click on the Schedulers tab>Add New Schedule button> and fill out the inputs requested. A new Schedule will appear as a selectable option under Device List tab>”Device” Edit>Monitoring Scheduler field drop-down menu.

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Option Two: If “clean” statistics are not a concern, but want to stop alerting during routine maintenance, the use of the “Alert Silence” is the other option.  “Alert Silence”  disables Alerting, while the use of the Scheduler option stops monitoring for the given period. To enable the “Alert Silence” option click on “Action” button for the Device list and select a time period for disabling –  10, 30, 60, 180 min.

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