Add / Edit Performance Report Card

Glossary: Performance Report Card View a Video walkthrough setting up a Performance Report Card Adding or editing a performance report card will prompt you to adjust the following options: Group Name:  Enter a descriptive name for the dashboard that will be displayed across the top of the report card page. State:  Active will make the report visible while postponed will disable links to the report. Schedule:  Select an existing schedule to apply to the report card results. Filter:  Select an existing filter to apply to the report card data. Periods:  You can select which time frames you want to include on Read more

Real Time Response Report Card

  A Real Time Response Report Card is also known as a Status Report Card. The Real Time Response Report Card displays a grid of the most recent response status for each device from each location included in the report.  The status displayed in the grid indicates the number of milliseconds to receive a successful response for each task from each particular device. For more detailed information on how the Real Time Response Report Card works, visit the Status Report card page.

Add / Edit a Status Report Card

Glossary: Status Report Card You can add or edit a status report card by navigating to Dashboards under Configure in the top navigation bar. When editing a Status Report Card you will be presented with the following options:   Name:  Enter a descriptive name for the report that will be displayed at the top of the report.   Monitoring Locations:  Select the locations to include in the report.  These locations will be displayed across the column headings of the report.   Add/Remove Devices :  Select devices to display on the report.  The devices will be listed as the row headers Read more

How Filters Work

Glossary:  Filters Configuring a Filter Filtering is based on the following adjustable Conditions: Number of monitoring Agent locations reporting an Error Duration of a period during which an Error is reported Number of failed Tasks State of an Owner Device Specific type of Error, or Error code Each new response is verified through a Filter in the following sequence: Error Code Check – compares a received error code (ex. HTTP “404 NOT FOUND”) with a list of Ignored Errors that are specified in a Filter Task Number Check – verifies if the number of failed tasks is above, or equals, the number of tasks that are specified in a Filter Monitoring Agent Read more