Add a New HTTP ServerView Device

Glossary: ServerView To add a new ServerView Device, From the Device Manager, click the  button on the upper right hand of the screen.  Select the type of ServerView device you wish to create.   Continue editing the HTTP Device

What is the Difference Between Various Round Trip Email Monitoring Methods?

By default, exchange servers recognize if an email address is local.  If this is the case, the server does not send the email across the public internet.  This is a default of most email servers. If you wish to test sending and receiving across the public internet we recommend using our round trip email monitor + a 3rd party email account such as Gmail. Our Round trip email monitoring requires the use of POP3 or IMAP protocols either at your location or at the 3rd party (gmail). There are three ways to test this with Round trip: Test Outbound Set up Read more

UDP Task

A UDP monitoring task monitors for UDP availability over the specified port. Related Articles

Streaming Media Monitoring | List of Currently Supported Media Codecs

Glossary:  Media Streaming Task Configuring a Media Streaming Task Supported Media Streaming Formats MEDIA STREAM MONITORING CODECS* D….. = Decoding supported .E…. = Encoding supported ..V… = Video codec ..A… = Audio codec ..S… = Subtitle codec …S.. = Supports draw_horiz_band ….D. = Supports direct rendering method 1 …..T = Supports weird frame truncation D V D 4xm 4X Movie D V D 8bps QuickTime 8BPS video D A D 8svx_exp 8SVX exponential D A D 8svx_fib 8SVX fibonacci EV a64multi Multicolor charset for Commodore 64 EV a64multi5 Multicolor charset Commodore 64, ext w/ 5th color (colram) DEA D aac Read more

Add / Edit a Streaming Media Task

Device Type: ServerView Platform Glossary: Streaming Media Task How to create devices and tasks Identify the Media You Are Trying to Monitor This is frequently confused with the web page or media player location on your website.  The target of a streaming media task will not be the url of a player or webpage that contains the player, but the actual media file path that is used by a player to play the file. Once you have identified the location, check the media file type. What protocol does it use? (make sure to specify the protocol in the file path (such as rtmp:// or https://, Read more

Add / Edit HTTPS Task

Device Type: ServerView Platform Glossary: HTTPS Task How to create devices and tasks How to Edit an HTTPS Task Once you have created a device and are adding or editing an HTTPS task, you will be prompted to adjust the following settings:   The “Rowdata” button leads to a page summarizing the monitoring task in a visual format, including key request information. During the configuration of the task you will be prompted to adjust these basic settings: Task Name: Provide a descriptive name for the task so that you would be able to identify the task later among a list of similar tasks.  For example, “www.example.com https full page load” Maximum Read more

Add / Edit a UDP Task

Device Type: ServerView Platform Glossary: UDP Task How to create devices and tasks How to Edit a UDPTask Once you have created a device and are adding or editing an UDP task, you will be prompted to adjust the following settings: Task Name: Provide a descriptive name for the task so that you would be able to identify the task later among a list of similar tasks.  For example, “www.example.com UDP Port 1942” Maximum Connection Timeout (in seconds): Enter the number of seconds the task should wait for a response from the web page before aborting the task and returning an error.  If this is left blank the default Read more

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Edit a ServerView Device

Glossary: ServerView To learn how to add a new HTTP ServerView Device, click here.   Here you can adjust the following settings on an HTTP Device: Name:  Enter a descriptive name to help later identify this device amongst a list of other devices. Frequency:  Select a frequency at which the device will repeat the monitoring tasks. Postponed:  Selecting Postponed will suspend monitoring of the device.  Existing data will not be affected, but new data will not be recorded until you have deselected the Postponed option. Package:  The packages available in the dropdown depend upon which packages you have paid for under your Read more

Add / Edit a VoIP SIP Task

Device Type: ServerView Platform Glossary: SIP Task How to create devices and tasks How to Edit a VoIP SIP Task Once you have created a device and are adding or editing a SIP task, you will be prompted to adjust the following settings: Target SIP Server[:Port]  Domain address or an IP address of a PBX or VoIP Service provider. User name  This field contains your username (usually like “username@domain.com”) in a source domain. Maximum Connection Timeout (in seconds) Enter the number of seconds the task should wait for a response from the web page before aborting the task and returning an error.  If this is left blank the default Read more

Add / Edit a SOAP Task

  Device Type: ServerView Platform Glossary: SOAP Task How to create devices and tasks How to Edit a SOAP Task Once you have created a device and are adding or editing a SOAP task, you will be prompted to adjust the following settings: Task Name Provide a descriptive name for the task so that you would be able to identify the task later among a list of similar tasks.  For example, “www.example.com SOAP” Maximum Connection Timeout (in seconds) Enter the number of seconds the task should wait for a response from the web page before aborting the task and returning an error.  If this Read more