In the Online report detail, when I expand an individual monitoring session to view granular details of the steps, why are we seeing errors but the overall monitoring task is succeeding?
There are a number of cases where an individual element or call to a server being monitored will result in a flagged or erroring response. Such responses are typically noted by a red exclamation mark and the text may be slightly grayed out.
- One cause of this type of flagged event could be that the website being monitored requires basic authentication. In this case, the first request for a URL would be flagged as an error because the server returns a 401 response letting the browser know that basic authentication is required. The next request is then sent from the monitor including the basic authentication credentials, which returns a successful response, so technically, the task completed successfully.
- Another possible cause could be that the requested element was already loaded from a previous request in the monitoring script, and once this is realized the request is canceled, but again, the task as a whole completed successfully.
- For additional insight into such anomalies, feel free to contact support by opening a support ticket.