Customized Alerts can be created using Alert Templates. Alert Templates are created/or edited in user accounts by going to Configure>Alerts>Templates and click the “Add New Template” button.

The default alerts in each monitoring platform – ServerView, BrowserView, UserView  – contain a set of standard variables, such as: Device Name, Error Code, Error Description etc…

The Alert Templates allow users to customize Alerts with additional variables within the Alerts sent. All of the platforms’ Alert Templates can be customized by adding, or subtracting additional variables provided by Dotcom-Monitor. Also, Alerts can be customized for any Alert Type (SMS, phone, email, etc…) using the Alert Template. After an Alert Template is created it appears in the Notification Group screen under “Template” (Configure>Notification>Group, click “Template” drop-down button).

Below is a screenshot of an Alert Template: