To learn how to add a new HTTP ServerView Device, see:

Here you can adjust the following settings on an HTTP Device:

ServerViewFields1

Name:  Enter a descriptive name to help later identify this device amongst a list of other devices.

Frequency:  Select a frequency at which the device will repeat the monitoring tasks.

Note:The available choices in the frequency dropdown are dependant upon the package that is selected.  For example, a standard package may limit the frequency to once every 15 minutes while a premium or an ala cart package may include a 1-minute frequency option.

Postponed:  Selecting Postponed will suspend monitoring of the device.  Existing data will not be affected, but new data will not be recorded until you have deselected the Postponed option.

Package:  The packages available in the dropdown depend upon which packages you have paid for under your account settings.

Owner Device:  Specify an existing device upon which this device is dependent.  See Owner Device for details.

Monitoring Schedule:  Select an existing schedule to apply to this device.

There are several options available in the Monitoring Locations section:

MonitoringLocationsEdit

Monitoring Locations:  You can select one or more locations from which the device will monitor your tasks.  Clicking on a continental group will select or deselect all locations within that group.

Note: Premium Locations  

Locations With an * asterisk to the right are premium locations.  Selecting Premium Locations will increase the price of the device by a small amount due to the costs of the servers and bandwidth within that location.  If you do not see a desired premium location in the list, please contact your support representative to enable premium locations on your account.

Private Agents:  If you have created private agents, you can select them below the other locations.

Avoid Simultaneous Checks:  Checking to avoid simultaneous checks ensures that only one location is monitoring a device at a given time.  See the Monitoring Algorithm for more information regarding the monitoring frequency of devices.

Next you can select the reports you want.

ReportOptions

There are four basic scheduled report types:

Text Summary                   Excel Summary                 Executive Summary        Summary by Task

textsummary  ExcelSummary  ExecutiveSummary  SummaryByTask

 

 

Each report type allows you to adjust the following fields:

  • The frequency you wish to receive the report (daily, weekly or monthly)
  • Which filter to Apply to the report
  • What schedule to use on the report data
  • Who will receive the report by either entering a single email address or selecting a group from the alert group dropdown.

Finally, you can set different alert options and advanced settings.

AlertOptions2

Filter:  You can apply a filter to alerts.

There are a number of different ways you can receive alerts including:

  • Email:  Enter an individual email address
  • Wireless Device Email:  Enter a wireless device email address
  • Numeric Pager: Enter a telephone number of a pager (if outside the USA enter 011 first, then Country Code+City Code+Local #)
  • Phone Number:  Enter a telephone number (if outside the USA enter 011 first, then Country Code+City Code+Local #)
  • SMS Number: Enter a telephone number (if outside the USA enter 011 first, then Country Code+City Code+Local #)
  • Custom Script File: Enter the name of the custom script file.  This file will be uploaded to the server for you by the Dotcom-Monitor Support team.
  • Alert Groups:  Select one or more groups to receive alerts.  Adjust the time to wait to send the alert to different groups to create escalation chains.

Under Advanced options you can configure:

Uptime Alerts:  If you check the box to Send Uptime Alerts you will receive notifications when a device begins successfully completing tasks after a failure.

Disable False Positive Check:  By default, if one location detects an error, all other locations are queued to immediately check for the error.  If you disable false positive checks, these additional checks will not be run.

Number of Minutes between alerts:  You can adjust the number of minutes that will elapse before the system generates another alert to each type of device.  This may be particularly beneficial when sending alerts to devices with additional cost such as pagers or phones not in the US.