Global Report is a single report sent by email to addressees. Global Report aggregates data for all or several devices within an account. Reports can be delivered in PDF or XLSX formats. Account Summary is provided in HTML form.

Global Reports are especially useful for viewing aggregated data for all monitored devices on a single report.

To access Global Reports under Reports on the top navigation toolbar, click Email Global Reports. Existing reports will be displayed in the list or you can add a new report from the interface.

Available Types 

  • Overall Summary - statistics on all devices

  • Overall Summary by Task - statistics on all devices with details by task

  • Overall Metrics - MetricsView devices only

  • Account Summary - monitoring results and account statistics

Filtering Tip

Reports can be fine-tuned using a response filter, including filtering by:

  • How long the error is detected.
  • How many monitoring locations confirm the error.
  • How many tasks experienced the error.
  • Whether an owner device is down.

After setting up a new filter it will show up as a selectable option when editing a report in the Global Report options > Response Filter drop-down.

Excluding specific time periods from Reports

A schedule can be applied by selecting it from the drop-down to exclude specified time periods from calculations. (For example, if you have scheduled website maintenance every Saturday between 5 a.m. and 8 a.m., you can create a Schedule called “Sat. 5-8 am. exclusion,” to postpone monitoring during that time period. Then, you can assign that Schedule to your website device.)

See also Setting up Global Reports.