A Global Report is a single report that aggregates data for all or several devices within an account.

Global Reports are especially useful for viewing aggregated data for all monitored Devices on a single report.

The reports give you an overview of monitoring statistics for all devices if you have selected Overall Summary and for all tasks if you have selected Overall Summary by task.

The Overall Summary report by device provides:
  • Downtime periods
  • Uptime by devices
  • Response time by devices
  • Number of successful and failure responses
  • Summary table.
The Overall Summary reports by task includes:
  • Downtime periods
  • Detail table by tasks

Reporting frequency can be set to daily, weekly or monthly.

To access the Overall Summary reports:
Under Reports in the top navigation click Global Report. Existing reports will show in the list or you can click the button to add a new report.

Filtering Tip

Reports can be Fine-tuned using a Response Filter, including filtering by:

  1. how long the error is detected
  2. how many monitoring locations confirm the error
  3. how many tasks experienced the error
  4. whether an owner device is down

After setting up a new filter it will show up as a selectable option when editing a report in the Global Report options > Response Filter dropdown.

Excluding specific time periods from Reports

A schedule can be applied by selecting it from the dropdown to exclude specified time periods from calculations. (For example, if you have scheduled website maintenance every Saturday between 5 a.m. and 8 a.m., you can create a Schedule called “Sat. 5-8 am. exclusion,” to postpone monitoring during that time period. Then, you can assign that Schedule to your website Device.)

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