Question: Why are there 5 Dotcom-Monitor Private Agent Services?
Question: Why is there a new DotcomMonitorRdpUser on my Windows Server?
Question: Will this DotcomMonitorRdpUser block a Client RDP License?
Question: How many Private Agents will be required?


Question: Why are there 5 Dotcom-Monitor Private Agent Services?

Answer:

Those services are used for executing monitoring devices on your new Private Agent. After the installation, one of those is running and the other four are in the Manual Start Type. Each of those services can run a single monitoring device in parallel. If you configure multiple monitoring devices to run on your Private Agent those services will be started and used to execute your devices.


Question: Why is there a new DotcomMonitorRdpUser on my Window Server?

Answer:

This user has been created during the private agent installation. It will be used for the communication with the dotcom-monitor private agent services and is required for the execution of monitoring devices on your private agent server


Question: Will this DotcomMonitorRdpUser block a Client RDP License?

Answer:

Our DotcomMonitorRdpUser will block one RDP License. After the private agent has been installed you won’t be able to establish two parallel RDP connections to your private agent server.


Question: How many Private Agents will be required?

Answer:

Avoid overload situations. If you configure 20 devices to run on a 5-minute frequency and each device will take 5 minutes to complete, the Private Agent won’t be able to execute those. The number of Private Agents required depends on:

  1. Execution Frequency
  2. Execution Duration of your Devices

Formula:

# Private Agents = ((# Devices * Duration (min)) * (1 / Frequency (min)) / 5 Devices in parallel

Sample calculation:

20 devices

5-minute Execution Frequency

5-minute session time of each device (Duration)

# Private Agents = ((20 * 5)*(1 / 5) / 5 = 4 PA will be required