The WebView Monitoring platform checks the uptime and performance status of servers and websites to ensure these assets are available and functioning optimally. 24/7 monitoring from agents located worldwide provides immediate alerts and diagnostics when errors occur.

How Monitoring Works

Monitoring is organized as sequentially executing tasks within devices and also provides extensive reporting options. Dotcom-Monitor has monitoring agents positioned worldwide covering major Internet backbones. These worldwide monitoring agents each independently monitor a businesses’ Internet assets at a frequency established by the account owner, such as once per 1-minute, 3, 5, 10, or 15-minutes etc. If the performance or functionality of any monitored asset falls outside of parameters specified by the user account an error condition is triggered. Once an error is triggered, an alert is immediately sent via several options, including email, SMS, phone call, pager, SNMP trap, or email to phone. The alert process also includes a website snapshot and a network traceroute to help with diagnostics to minimize downtime. When an account is set up and monitoring tasks are added network monitoring services begin immediately.

WebView Monitoring Platform Coverage

Website Monitoring

Checks URLs for availability, performance, proper content, working certificates, and broken links. Supports POST and GET requests, client certificates, cookies, form submissions, custom headers, password secured sites, and timeout thresholds. Full-page Download option parses HL into elements, measuring each for render time and availability.

For websites with significant JavaScript or Ajax, or for “user experience” transaction monitoring, the browser-based UserView Web Application Monitoring service is highly recommended.

Ping Monitoring Service

The Ping command sends an ICMP echo request to a target name or IP address, in order to verify IP-level connectivity. This is useful for ensuring the integrity of routers, firewalls, and many other Internet appliance devices.

Port Monitoring Service

Dotcom-Monitor agents attempt a connection with a specific port on a web server using a TCP protocol to determine if the remote computer is accepting connections on that port. If the connection is not accepted, then the service is likely down and the alert process starts. This is similar to a Telnet application.

 SOAP Web Service Availability

Dotcom-Monitor® agents replicate one or more end-client requests and monitor Web Services for availability and proper content. SOAP is a lightweight XML-based protocol for the exchange of information in a decentralized, distributed environment. SOAP consists of three parts: an envelope that defines a framework for describing what is in a message and how to process it, a set of encoding rules for expressing instances of application-defined data types, and a convention for representing remote procedure calls and responses.