Monitoring Platforms

Dotcom-Monitor provides five separate platforms:

Each platform uses a distinct technology for specific uses. The platforms are purchased separately, but administered within a single unified Dotcom-Monitor interface.

  • Each account may have from one to five platforms enabled, or disabled.
  • Each platform has its own pricing. Pricing is defined by the technology used in the platform, the number of Tasks in a platform, and the Frequency of monitoring.
  • All platforms are managed from the same user-interface.
  • Standard pricing is all-inclusive. All reports, diagnostic tools, and the majority of standard monitoring locations are included in the Standard price. In Standard pricing the only extra costs are occurrence costs for SMS and Phone alerts.
  • There are additional costs for Upgraded monitoring Agent locations (South America, Buenos Aries, Australia, and Amazon-Japan), full-page download capability in ServerView HTTP(S) monitoring, and the Rich Internet Application (RIA) functionality within UserView Monitoring.

Two platforms – ServerView and UserView – are capable of conducting web application monitoring (shopping cart transactions, portal log-ins, filling out forms). However, the monitoring approach is different in each platform. Determining the platform needed is based on your specific requirements and the web application itself. See links to UserView Monitoring and ServerView Monitoring platforms above for detailed info.