Add / Edit an ActiveSync Task

Device Type: ServerView Platform

Glossary: ActiveSync Task

How to create devices and tasks

How to Edit an ActiveSync Task

Once you have created a device and are adding or editing an ActiveSync task, you will be prompted to adjust the following settings:

During the configuration of the monitoring task you will be prompted to adjust these basic settings:

Task Name

Provide a descriptive name for the task so that you would be able to identify the task later among a list of similar tasks.  For example, “ Exchange ActiveSync”

Maximum Connection Timeout (in seconds)

Enter the number of seconds the task should wait for a response from the web page before aborting the task and returning an error.  If this is left blank the default timeout for a task is 120 seconds.

Email Address

Defines the destination email address.


Contains a password for authentication.


Pressing the discover button begins a Microsoft Exchange special service called Autodiscovery. The Autodiscover service simplifies the provisioning of your client by returning the required system settings after you enter your e-mail address and password.

If the “Autodiscovery” service is  configured properly at the mail server, then the PORT,SERVER and USE SSL Options will be filled-in automatically.


Specifies  mail server address.


Specifies  mail server port number.


field contains a domain (depending on a configuration of a server, domain name may be not necessary) and username for authentication.


When enabled the connection over SSL will be requested.

Accept all SSL certificates

When enabled all certificate-related errors (like Certificate Authority, Certificate Date, Certificate Common Name, etc.) are ignored.

Mobile Device Management Fields

Device ID

You can specify a Device ID that the task will use to identify itself as a valid device with permissions to access the account on the Exchange server.

User Agent

You can specify a User Agent that is allowed permission to access the account on the Exchange server.